Umunna: Lloyds must not sacrifice small business customers in efficiency drive
Wednesday, June 29th, 2011Chuka Umunna MP, Shadow Minister for Small Business and Enterprise, has written to Lloyds Banking Group Chief Executive António Horta-Osório to seek assurances on the banks service and lending to SMEs on the eve of the bank’s announcement of its three-month strategy review on Thursday.
According to research by the Federation of Small Businesses, the four biggest players – Barclays, HSBC, Lloyds and RBS combined have an 83 per cent share of the SME banking market.
Concerns have been raised about the service provided by banks to their SME customers. In May 2011, Forum of Private Business Chief Executive Phil Orford said: “We want to see banks invest in regional services and hand decision making powers back to local branch managers who are best placed to make key lending decisions based on realistic assessments of individual businesses. We must move away from the over-centralised, tick-box mentality we are seeing now”.
Lloyds Banking Group chief executive Antonio Horta-Osario is due to outline Lloyds’ three-month strategy on Thursday. Analysts have predicted that this may lead to up to 15,000 job losses.
According to evidence given to the Business, Innovation and Skills Select Committee by Business Secretary Vince Cable earlier this month, Lloyds’ is on track to hit the lending targets it was set under Project Merlin.
Together, the banks covered by the Project Merlin agreement missed its target on SME lending in the first quarter of 2011 by £2.2bn.
Shadow Business Minister Chuka Umunna MP has written to Mr Horta-Osario to seek assurances that changes and efficiencies will not be made at the expense of lending, services and support for SMEs.
Commenting, Chuka Umunna MP said:
“As the government imposes cuts that go too fast and too deep, it expects the private sector to step in and fill the gap – SMEs are responsible for six out of ten private sector jobs and almost 50% of private sector turnover so they are crucial.
“It is very important that, in seeking to make efficiencies, banks like Lloyds do not compromise the lending, service and support given to SMEs since the government expects those businesses to grow the economy and create jobs to make up for the extreme austerity programme they have imposed.
“I have written to Lloyds Banking Group’s chief executive António Horta-Osório to seek assurances that efficiencies the bank seeks to implement in the coming months will not jeopardise its ability to meet its lending obligations under Project Merlin and to appropriately support its SME customers.”
Chuka is hosting a Coffee Afternoon for local residents this week at Corpus Christi RC Church, Trent Road, SW2 5BJ




